Terms and conditions

1. Who we are

Request a Visa is an independent service provider that applies for travel authorizations and visas on behalf of travelers. We are not the government, not an embassy and not affiliated with any government agency.

You can find our company details at the bottom of this page.

2. Our service

We check your details and submit your application on your behalf through the official portal of the relevant authority. We take the form filling and checking off your hands.

The decision on your application rests entirely with the authority of your destination. We cannot guarantee approval.

3. Prices and payment

You pay one fixed total price that you see upfront. This includes our service fee.

Payment takes place when you place the application, via iDEAL, credit card, Apple Pay, Google Pay or PayPal.

4. Your responsibility

You are responsible for providing correct and complete details. Incorrect details can lead to delay or rejection of your application.

Therefore, check your details carefully before you place the application.

5. Performance and delivery

After we receive your payment and details, we submit your application as quickly as possible. Stated processing times are indicative and also depend on the relevant authority.

You receive your approved document by email.

6. Right of withdrawal

As a consumer you in principle have a 14 day right of withdrawal. Because our service is performed immediately with your explicit consent, this right lapses once we have started performance. Read more on our page about the right of withdrawal.

7. Liability

We make every effort to submit your application correctly and on time. We are not liable for the decision of the authority, for consequences of details you provided incorrectly, or for delay beyond our control.

Our liability is in all cases limited to the amount you paid.

8. Complaints and contact

Do you have a complaint? Get in touch with us via the email address at the bottom of this page. We respond as quickly as possible.

9. Applicable law

Dutch law applies to our services.