Right of withdrawal

Right of withdrawal for services

As a consumer, with a distance contract you in principle have 14 days to reconsider, during which you can withdraw from the contract.

Important exception

Our service is performed immediately with your explicit consent. When you place your application, you agree that we start performance right away. Once we have started and the service is fully performed, your right of withdrawal lapses.

This follows from the statutory arrangement for services that are fully performed during the reconsideration period.

Withdrawing before we start

Do you want to withdraw before we have started your application? Then send a message within 14 days to the email address at the bottom of this page. We refund the amount paid insofar as we have not yet started performance.

How to withdraw

In your message, state your name, your application code and that you want to withdraw from the contract.