Privacy policy

1. Data controller

Request a Visa is responsible for processing your personal data. You can find our details at the bottom of this page.

2. Which data we process

Name, date of birth, place of birth, nationality and gender.

Passport details and, for some destinations, a scan of your passport and a passport photo.

Contact and travel details, your email address and payment details.

Technical data such as your IP address when you use our website.

3. Why we process this data

To check your application and submit it to the right authority.

To process your payment and communicate with you about your application.

To comply with legal obligations.

4. Legal basis

We process your data to perform our agreement with you, to comply with a legal obligation, and where necessary on the basis of your consent.

5. Sharing with others

To carry out your application we share the necessary data with the official authority or the official portal of your destination.

We use a payment provider to handle your payment and a hosting party for our website. We never sell your data.

6. Transfer outside the EU

An application with an authority outside the European Union means your data is transferred to that country. This is necessary to be able to carry out your application.

7. Retention period

We do not keep your data longer than necessary to carry out your application and to comply with legal retention obligations.

8. Security

Your data is processed encrypted and we take appropriate technical and organizational measures to protect it.

9. Your rights

You have the right to access, correction, erasure, restriction and objection, and you can request your data. To do so, get in touch with us via the email address at the bottom of this page.

You also have the right to file a complaint with the Dutch Data Protection Authority.

10. Cookies

We use functional cookies to make the website work. Read more in our cookie policy.